Order requests
Order requests show submitted, under-review, reserved, rejected, accepted-for-processing, cancelled, and released states with sanitized ATP, reservation, allocation, preorder, and backorder counts. Reserved is an internal stock hold only. Accepted for processing is a back-office handoff state and is still not customer checkout, payment, fulfillment, or stock fulfillment. ERPNext-derived documents are available separately when back-office records exist.
Approval required
Sign in with an approved retailer account to view account-scoped order requests, ATP review, reservation summaries, and ERPNext-derived documents.
Email GameHub Ops and include your application reference, order request reference, or account email. Activation and account invite emails are active. Invoice, shipment, and payment notifications are not available yet; documents are visible when ERPNext-derived records are available. Urgent invoice or bank-transfer questions should use this manual support path.